Refund Policy
Marhaba Marriage Organization Refund Policy
At Marhaba Marriage Organization, we strive to provide exceptional matchmaking services. Due to the nature of our digital platform and the effort involved in maintaining user profiles, we maintain the following refund policy:
- Non-Refundable Services: All subscription fees and payments made for premium features are non-refundable once the service is activated.
- Cancellation Policy: Users may cancel their subscriptions at any time, but cancellations will only prevent future charges and will not result in a refund for the current billing cycle.
- Exceptional Cases: Refunds may be considered in exceptional circumstances, such as unauthorized transactions, at our discretion. To request a review, users must contact our support team within 7 days of the transaction.
- Service Issues: If a technical issue prevents a user from accessing paid features, we will make reasonable efforts to resolve the problem before considering any refund.
By using our platform, you acknowledge and accept this refund policy. If you have any concerns, please contact our support team for assistance.